Gunner Steele

Monday, 12 October 2009 08:54

Hey everybody,

I've been using Globolstaff for over two weeks now, and I'm really impressed with their diligent work-ethic, professionalism, and skills.

I've been using one-off services from Buy/Sell Services here on BHW, and elsewhere, but this is my first time hiring a full-time staffer -- whether outsourced, or in-person.

I first contacted Globolstaff a couple of months ago with a long list of very detailed questions. I quickly received a very detailed reply to all of my questions. The communications with everyone there is very easy, and very professional. Despite the time difference, I never have any problems contacting anyone there via IM or email. I haven't tried the phone - but I'm sure that wouldn't be difficult either...

I don't want to make this sound like I have to constantly stay in touch with them - quite the contrary. I send them my instructions file, and they're off and running. I receive daily reports with details about their progress. If anyone there has a question about a process - they send me an email with their questions, and then start working on a workaround or fix, or start working on another task until I am able to reply.

For the most part, I have always given them very specific step by step instructions for my tasks. They've performed them quickly, efficiently, and exactly as I have specified.

Until last night... (This is a good thing - read on)

It has been pretty tough to keep the pipeline full so to speak. They're so fast and efficient at blazing through the tasks I assign, that I found myself at a crucial junction in my strategy, but had not finished the instructions for the next phase of assignments. Last night I gave my programmer some pretty vague instructions, for this important phase of my process - really just a couple of sentences.... This morning, I woke up and saw that this was done exactly how I had pictured it in my mind, exactly like I wanted - and with quality results.

I had not doubts - but I'm pleasantly surprised that I am able to chalk up a quick conceptual outline, 5 minutes before I go to bed, half asleep, and wake up in the morning to my tasks fully realized.

These folks are professionals - bar none.

They've got a great staff and the IT infrastructure to support whatever tasks you assign, as well as scale-up when additional staff are needed (I'm hoping to add another staffer within the next month).

I'll check back in, in a couple of weeks - to give you another update.